Head of Product Operations (m/f/d) – Make things happen

• Design, further development, and optimization of operational processes within the product organization, with a focus on efficiency and sustainability
• Development of teams and fostering of an open, trust-based collaboration culture
• Establishment and assurance of quality standards for products and processes
• Functional and disciplinary leadership of employees, guided by a modern and appreciative leadership approach
• Planning and facilitation of retrospectives to drive continuous improvement
• Close collaboration with Product Owners to align on strategic topics and priorities
• Development, implementation, and management of relevant KPIs to ensure transparent performance tracking
• Preparation of insightful reports as a basis for well-informed decision-making
• Active contribution to strategic initiatives and the ongoing development of the organization

• At least 7 years of leadership experience with a clear and empathetic leadership style
• Strong understanding of processes, with proven experience in designing and optimizing them
• Advanced proficiency in Excel and MS Office; experience with SharePoint and common project management tools
• Ideally, expertise in finance, taxation, and/or customs to provide sound guidance to the team
• Confident handling of challenging situations, with experience in escalation management
• Excellent German and English skills (at least C1), both written and spoken.

Our interview process is designed to be simple, personal, and a little bit fun, so we can get to know each other naturally.

It kicks off with a short, relaxed phone chat (about 15–20 minutes) just enough to exchange first impressions and spark curiosity. Next, you’ll hop on a video call via MS Teams with someone from the team, where you can dive deeper, ask questions, and see how we collaborate day-to-day.

The final step is the most exciting: we invite you to our office! Here, you’ll try a small, hands-on case study don’t worry, it’s not a test, just a playful way for us to show how we work and for you to get a real feel of our world.

Finally, we’ll make a decision promptly openly, thoughtfully, and with a smile.

Our office is based in Berlin-Mitte, with a flexible hybrid work model in place. You’ll be fully equipped from day one with everything you need to do your best work.

We offer you a varied and challenging job in a dynamically growing company with great personal development potential. In addition to flexible working hours, we offer a modern workplace (mobile) with the freedom to help shape your own area of responsibility. Of course, you will receive an attractive compensation package and 30 days of vacation.

Our work culture is characterized by transparency, respect and personal responsibility. As an employer, we stand for all kinds of diversity - including diversity of minds, experiences and styles. We believe that a diverse workforce drives innovation and promote an inclusive workplace where all colleagues are valued and given the opportunity to fulfill their full potential.

 We consider all qualified applicants for employment at eClear, regardless of race or national origin, religion or belief, gender or gender identity, sexual orientation, age or marital status. In the case of equal suitability, applicants with a severe disability will be given preference.